GENERAL TERMS AND CONDITIONS

Dor-Med Limited Liability Company

(registered seat: 6723 Szeged, Kemes utca 8., company registration number: 06-09-030606, tax number: 32858022-1-06, represented by:

managing director Ahmed Nawaz Khan, acting independently)

1. PREAMBLE

This document contains and records the framework of the business activity of Dor-Med Limited Liability Company (registered seat: 6723 Szeged, Kemes utca 8., company registration number: 06-09-030606, tax number: 32858022-1-06, represented by: managing director Ahmed Nawaz Khan, acting independently), the detailed description of the services it provides, the detailed rules of its contracting process, and the provisions applicable to the individual agreements concluded with its clients. The provisions set out in these General Terms and Conditions are applicable to the legal relationships established between Dor-Med Kft. as Dor-Med Kft. and third parties, such as clients, tenants, patients and applicants. The services are in all cases provided on the basis of an individual agreement concluded between Dor-Med Kft. and the third party, whereby the provisions of the individual agreement and the rules set out in these General Terms and Conditions together constitute the entire agreement between the Parties.

These General Terms and Conditions shall be effective from 1 November 2025 until revoked.

2. DEFINITIONS

*Data Processing*	The activity by which Dor-Med Kft. collects, records, organises, stores, processes, transmits or otherwise handles Personal Data. Data Processing is carried out exclusively for the purpose of performing the service, fulfilling legal obligations, and enforcing the Client’s rights, in compliance with the GDPR and the relevant Hungarian data protection legislation.
*GTC*	The contractual rule system issued by Dor-Med Kft., recorded in this document, which forms an inseparable part of every legal relationship established with a Client. The GTC defines the general conditions for the use of the services, the rights and obligations of the Parties, and the provisions on the termination of the contractual relationship.
*Bank Account*	The bank account indicated by Dor-Med Kft. to which the Client is obliged to pay the Rent, Service Fee and any other financial obligations due under the contract. The date of the bank transfer is the date of fulfilment of the payment obligation, regardless of the Client’s internal processes.
*Rent*	The time-proportionate fee payable by the Client for the use of the apartment leased by Dor-Med Kft. The amount and payment frequency of the Rent are determined in the Individual Agreement, and include the consideration for normal use, cleaning services and public utility charges related to the Leased Property.
*Lease Agreement*	The Individual Agreement concluded between Dor-Med Kft. and the Client, which, in the form of an “A Type” or “B Type” Lease Agreement, regulates the conditions of use of the Leased Property made available to the Client, as well as the method and schedule of payment of the Rent. The Lease Agreement is valid and effective only together with the Service Agreement, and the Client becomes entitled to use the Leased Property only by using the healthcare and nursing services.
*Leased Property*	The apartment managed by Dor-Med Kft. which Dor-Med Kft. makes available to the Client for temporary or long-term use. The Leased Property may only be used for the purpose specified in the Individual Agreement and the Client is obliged to preserve its condition under proper use.
*Condition Precedent to Handover*	The set of conditions that must be fulfilled for the Client to lawfully take possession of the Leased Property. Such conditions include in particular payment of the Contract Conclusion Fee and the first Rent (“B Type” Lease Agreement) or payment of the total amount of the Rent (“A Type” Lease Agreement), as well as joint signature of the Handover Minutes.
*Handover Minutes*	The official document jointly drawn up by Dor-Med Kft. and the Client upon handover of the Leased Property, which records the condition and equipment of the apartment. The Handover Minutes certify the taking of possession from the date of handover and serve as a basis for comparison with the Return Minutes prepared later.
*Confidential Information*	All facts, data, documents, business, technical or health-related information that comes to the knowledge of the other Party in the course of or in connection with the performance of the Individual Agreement. Confidential Information may be disclosed to a third party only with the prior written consent of the other Party or on the basis of a legal obligation.
*Dor-Med Kft.*	Dor-Med Limited Liability Company (registered seat: 6723 Szeged, Kemes utca 8., company registration number: 06-09-030606, tax number: 32858022-1-06) as a business company providing healthcare services.
*Individual Agreement*	The written agreement concluded between Dor-Med Kft. and the Client that contains the detailed conditions, fees, deadlines and rights relating to the given service (rental, nursing, etc.). The Individual Agreement and the GTC together constitute the entire agreement of the Parties; in case of discrepancy, the provisions of the Individual Agreement prevail. For the sake of clarity, the Parties stipulate that the Lease Agreement and the Service Agreement qualify as Individual Agreements under this document.
*Contributor*	A third party (natural or legal person) engaged by Dor-Med Kft. who, on the instructions of Dor-Med Kft., participates in the performance of the service. Dor-Med Kft. is liable for the acts of the Contributor as if it had performed them itself; however, no direct legal relationship is established between the Contributor and the Client.
*Civil Code*	Act V of 2013 on the Civil Code of Hungary (the “Civil Code”), which governs the legal relationships between Dor-Med Kft. and the Client – in particular contracts, liability and legal consequences. In matters not regulated in the GTC and the Individual Agreements, the provisions of the Civil Code apply.
*Personal Data*	Any data relating to the Client or any other identifiable natural person that allows direct or indirect identification, including in particular health, diagnostic, identification, contact and insurance data.
*Contractual Period*	The period for which the Individual Agreement is concluded and during which the Parties’ mutual rights and obligations exist. Upon expiry or termination of the Contractual Period, the Parties’ settlement obligation remains in force until all financial obligations arising from the Individual Agreement have been fully performed.
*Contract Conclusion Fee*	The one-off fee payable by the Client to Dor-Med Kft. upon conclusion of a “B Type” Lease Agreement, which serves to cover the administrative and legal costs of contract conclusion. The Contract Conclusion Fee is a Condition Precedent to Handover in the case of a “B Type” Lease Agreement and is non-refundable, regardless of the later performance or termination of the agreement.
*Service*	The healthcare-related activities provided by Dor-Med Kft., the totality of which aims at maintaining, improving or monitoring the Client’s health condition. The Service includes care, examinations, counselling and the related administrative, technical and supporting activities as well.
*Service Agreement*	The form of the Individual Agreement that sets out the detailed conditions of the healthcare services provided by Dor-Med Kft. The Service Agreement has two types: “A Type Service Agreement” and “B Type Service Agreement”, the differences between which arise from the content, duration, fee structure and service elements of the services provided.
*Client*	The natural or legal person who enters into a contractual relationship with Dor-Med Kft. – i.e. applicant, patient, tenant – and uses the services provided by Dor-Med Kft., including nursing or rental services. By signing the contract, the Client declares that they have read and accepted the provisions of the present GTC and use the services exclusively on the basis of these conditions.
*Force Majeure*	An unforeseeable and unavoidable external event that cannot be attributed to either Party and that prevents performance of the contract (e.g. natural disaster, epidemic, regulatory measure, state of war). In the event of Force Majeure, the Parties are released from the legal consequences of breach of contract but must immediately notify each other and cooperate in mitigating damage.
*Return Minutes*	The official document drawn up upon termination of the use of the Leased Property, when the Client returns it, which records the condition of the Leased Property and any deficiencies. On the basis of the Return Minutes, Dor-Med Kft. is entitled to pass on any established damage to the Client.

3. SERVICES

3.1. The service programmes developed by Dor-Med Kft. operate on the basis of a unified concept, the essence of which is that Clients become entitled to use the services only after signing integrated agreements with Dor-Med Kft. relating to room rental and provision of nursing services. The agreements have a dual legal nature, as they, on the one hand, ensure the Client’s right to use the necessary parts of the property (room, common areas) under a lease structure, and on the other hand contain the conditions for using the nursing services. Dor-Med Kft. undertakes that, for the duration of the agreements, it will provide the services continuously and without interruption, in accordance with the applicable legislation, thereby ensuring the protection of the Client’s rights and interests. At the same time, the agreements create a transparent, clear and legally safe framework, since they record the exact content and conditions of both the use of the property and the care. For the sake of full clarity, the Parties stipulate that the Client shall in all cases conclude a Lease Agreement for premises and a Service Agreement with Dor-Med Kft.

In relation to the service programmes developed by Dor-Med Kft., specific service levels are established for the relevant programme, and Dor-Med Kft. is entitled, where professionally justified, to unilaterally adjust the service level in the interest of the Client. It is recorded that by accepting these GTC the Client expressly consents to the modification of the service level as set out in this section.

4. PROVISIONS RELATING TO THE LEASE AGREEMENT

4.1. The Parties agree that Dor-Med Kft. shall lease and the Client shall take on lease the Leased Property specified in the Individual Agreement in a condition suitable for use. The Parties agree that the fact that the Client, for any reason, does not use the Leased Property or any part thereof, at its own discretion, for a certain period does not release the Client from fulfilling its obligations under the present Agreement.

4.2. The Parties agree that Dor-Med Kft. is entitled to increase the Rent and the Service Fee each year as of 1 January by the rate of inflation determined for the previous year and published by the Hungarian Central Statistical Office (KSH). The Parties stipulate that the first indexation under this section shall take place on 1 January 2027.

4.3. The Parties agree that payment of the Rent shall be deemed fulfilled if the amount indicated on the invoice issued by Dor-Med Kft. has been credited to Dor-Med Kft.’s bank account. The Parties agree that credits to Dor-Med Kft.’s Bank Account shall be deemed performance to Dor-Med Kft.’s own hands.

4.4. The Parties agree that the Condition Precedent to Handover of the Leased Property – in the case of an “A Type” Lease Agreement – is the fulfilment of the following items recorded in the present Agreement: i) payment of the total Rent for the entire Lease Period;

4.5. The Parties agree that the Condition Precedent to Handover of the Leased Property – in the case of a “B Type” Lease Agreement – is the fulfilment of the following items recorded in the present Agreement: i) payment of the first Rent; ii) payment of the Contract Conclusion Fee;

4.6. Dor-Med Kft. shall make the Leased Property available to the Client in a condition suitable for proper use upon fulfilment of the Conditions Precedent to Handover, in respect of which the Parties shall draw up Handover Minutes.

4.7. The Client is obliged to use the Leased Property, its furnishings, rooms and the entire area, as well as the central equipment of the building, in a proper and careful manner, without infringing the rights of others, throughout the entire Lease Period, in accordance with the House Rules. The Client is obliged to comply with the applicable regulatory requirements and fire safety rules and to use the Leased Property carefully and in such a way that the legitimate interests of others are not infringed.

4.8. Dor-Med Kft. is responsible for the general maintenance of water and electricity pipes, gas pipes, heating equipment, radiators, chimneys and doors and windows, and for arranging their repair in case of malfunction.

4.9. Dor-Med Kft. does not undertake an obligation to repair technical and aesthetic defects occurring in the Leased Property or to carry out other investments serving only the Client’s comfort; however, the Parties may agree – on the basis of a cost-sharing arrangement agreed in advance – to remedy such minor technical and aesthetic defects.

4.10. Dor-Med Kft. is not liable for the tenant’s movable property placed in the Leased Property; this risk lies solely with the Client. The Client is fully liable for any damage occurring in the Leased Property arising from the placement or storage of such movables. The Parties record that Dor-Med Kft. is not liable for temporary or permanent interruptions in public utility services.

4.11. If, for reasons not attributable to Dor-Med Kft. and due to local conditions, a temporary operational failure occurs in the cooling or heating system or in gas, water, electricity or other public utility services, the Client shall not be entitled to claim any related discount from the Lessor or withhold the Rent.

4.12. The Client expressly accepts and declares that it is aware that the Lease Agreement is valid and effective exclusively and expressly together with the Service Agreement to be signed between the Parties, irrespective of whether the Parties concluded an “A Type” or a “B Type” Lease Agreement.

4.13. The Parties stipulate that in the case of an “A Type” Lease Agreement, the Tenant is obliged to pay the Rent in advance, in full, for the entire Lease Period, to the Lessor upon signing the Lease Agreement. The Parties agree that an “A Type” Lease Agreement may be concluded for a minimum period of 5 (five) calendar days.

4.14. The Parties stipulate that in the case of a “B Type” Lease Agreement, the Rent is always payable in advance by the 5th day of the given month in cash to Dor-Med Kft. or by bank transfer to the Bank Account indicated by Dor-Med Kft.

4.15. The Parties stipulate that in the case of a “B Type” Lease Agreement, the Contract Conclusion Fee must be paid by the Client to Dor-Med Kft. upon signing the Individual Agreement. It is further recorded that the Contract Conclusion Fee paid under this section is not refundable to the Client, neither in part nor in full and on no legal ground; thus, the Contract Conclusion Fee is paid as consideration for the administrative and service activities of Dor-Med Kft.

4.16. The Parties stipulate that Dor-Med Kft. does not consent in any form to investments, alterations, subletting, co-tenancy, or the accommodation of any other person in relation to the Leased Property.

4.17. Dor-Med Kft. has a lien on the Client’s assets located in the Leased Property up to the amount of the Rent and costs, and may therefore prevent the removal of assets encumbered with such lien. If the Client disputes the existence or extent of the lien or claims that Dor-Med Kft. has prevented the removal of assets beyond those providing full coverage for its claim, Dor-Med Kft. must enforce its lien in court within eight days.

4.18. For the duration of the Lease Agreement, in the event of the Client’s hospital treatment, the Parties agree on the following provisions:

4.18.1. The Parties stipulate that in the case of a “B Type” Lease Agreement, if the Client’s hospital care lasts for less than 7 (seven) days, the Rent already paid by the Client shall not be refunded to the Client;

4.18.2. The Parties stipulate that in the case of a “B Type” Lease Agreement, if the Client’s hospital treatment is expected to exceed 30 (thirty) days, the Individual Agreement between the Parties shall be automatically terminated and the Client shall return possession of the Leased Property to Dor-Med Kft. personally or via its proxy no later than the end of the given month;

4.19. The Parties stipulate that in the case of an “A Type” Lease Agreement, the Rent is not refundable to the Client, either in part or in full in view of the nature of this structure and service type.

5. PROVISIONS RELATING TO THE SERVICE AGREEMENT

5.1. The scope of these GTC extends to all services that Dor-Med Kft. provides to the Client on the basis of Decree No. 20/1996 (VII. 26.) NM on home nursing care and the related legislation. Dor-Med Kft. is entitled to unilaterally amend the range, fee schedule and conditions of the services on the basis of the nursing anamnesis.

5.2. Dor-Med Kft. performs the Service exclusively with the involvement of qualified and licensed healthcare professionals. Dor-Med Kft. is entitled to assign performance in whole or in part to a subcontractor, while remaining responsible to the Client for performance.

5.3. A precondition for using the service is a Service Agreement and a Lease Agreement signed by the Client or its legal representative. Dor-Med Kft. reserves the right to refuse commencement of the service if the medical documentation is incomplete, the patient’s condition does not permit safe care, or the Client’s conduct violates professional rules.

5.4. Dor-Med Kft. provides the following nursing services:

Service	Basic	Comfort	Medical	Premium 24h Care
Assistance with morning and evening hygiene	✓	✓	✓	✓
Preparation of clothing, assistance with dressing	✓	✓	✓	✓
Preparation of medication / reminders	✓	✓	✓	✓
Administration of occasional injections	✓	✓	✓	✓
Light household assistance	✓	✓	✓	✓
Short walks / accompaniment	✓	✓	✓	✓
Full personal hygienic care		✓	✓	✓
Meal preparation and assistance		✓	✓	✓
Monitoring of medication intake		✓	✓	✓
Shopping, minor errands		✓	✓	✓
Assistance with mobilising / standing / walking		✓	✓	✓
Blood pressure and pulse measurement		✓	✓	✓
Administration of regular injections		✓	✓	✓
Wound dressing, wound monitoring			✓	✓
Catheter, stoma and tube management			✓	✓
Continuous monitoring of condition			✓	✓
Prevention / treatment of bedsores			✓	✓
Accurate dosage of medication			✓	✓
24-hour supervision (with rotating carers)				✓
Emotional support, social activities				✓

5.5. Dor-Med Kft.’s liability extends solely to diligent conduct in compliance with professional rules. Dor-Med Kft. is not liable for damages that: i) arise from omissions by the Client or their family members; ii) result from external, unavoidable causes (force majeure); or iii) stem from improper application of a medical intervention.

5.6. The Client is obliged to provide accurate health data, to maintain the site of care in a safe and hygienic condition, to ensure cooperation with Dor-Med Kft.’s staff, to pay the service fees on time, and to immediately report any change in circumstances.

5.7. The Parties stipulate that in the case of an “A Type” Service Agreement, the Client is obliged to pay the Service Fee in advance to Dor-Med Kft. upon signing the Service Agreement, for the entire Contractual Period. The Parties agree that an “A Type” Service Agreement may be concluded for a minimum period of 5 (five) calendar days.

5.8. The Parties stipulate that in the case of a “B Type” Service Agreement, the Service Fee is always payable in arrears, by the 5th day of the month following the relevant month, in cash to Dor-Med Kft. or by bank transfer to the Bank Account indicated by Dor-Med Kft.

5.9. The Parties stipulate that in the case of a “B Type” Service Agreement, in the event of the Client’s hospital treatment during the term of the Service Agreement, the Parties agree that the Service Fee shall be determined proportionally to the period of the Client’s stay, in all cases based on the services actually used by the Client. The Parties stipulate that in this case as well, the proportional part of the Service Fee is payable in arrears by the 5th day of the month following the relevant month to Dor-Med Kft.

6. FEES AND PAYMENT TERMS

6.1. Dor-Med Kft. issues an invoice to the Client in accordance with the provisions of the Individual Agreement. Dor-Med Kft. is entitled to suspend the services at any time if the invoice issued by it has become due and payment has not been made. In this case, Dor-Med Kft. shall inform the Client about the modified schedule of the service provision and shall continue its work in accordance with such modified schedule after payment of the overdue amount. Dor-Med Kft. and the Client undertake to jointly seek a solution for overdue amounts before suspending the services.

6.2. If the Client is in default of payment, Dor-Med Kft. is entitled to default interest on the outstanding amount for each started day of delay, in accordance with Section 6:155 of the Civil Code. If Dor-Med Kft. incurs collection or litigation costs in connection with the payment delay, such costs shall be passed on to the Client on a separate invoice.

6.3. If the invoiced amount is disputed, the undisputed part shall be payable by the Client. The Client is responsible for all taxes levied on the services provided by Dor-Med Kft. or on the basis of such services (including, but not limited to, sales and use taxes, withholding taxes and any other similar taxes), except for Dor-Med Kft.’s income and property taxes.

6.4. If the Client is in default of paying the invoice, the provisions of the Civil Code on the payment of default interest shall apply. The performance described above shall be deemed fulfilled when the amount is credited to Dor-Med Kft.’s bank account.

7. OBLIGATIONS OF DOR-MED KFT.

7.1. Dor-Med Kft. undertakes to provide its services in accordance with the provisions of Act V of 2013 on the Civil Code and other legislation applicable to the Individual Agreement.

8. CLIENT’S RIGHTS AND OBLIGATIONS

8.1. The Client is obliged to provide their personal data and the data required in connection with the relevant service of Dor-Med Kft. within the appropriate deadlines. Dor-Med Kft. has no obligation to verify the authenticity or validity of the data and information provided, and all liability arising from the inaccuracy of such data and information lies with the Client.

8.2. In addition, the Client shall ensure cooperation necessary for the provision of the service throughout the entire duration of the Individual Agreement and shall make all necessary documents available for this purpose.

9. CONTRIBUTOR

9.1. Dor-Med Kft. may engage a third-party Contributor during the performance of the Individual Agreement, and Dor-Med Kft. shall be liable for the duly engaged Contributor as if it had performed the task itself. No legal relationship arises between the Contributor and the Client on the basis of the Individual Agreement, and only Dor-Med Kft. bears any liability or obligation towards the Contributor.

10. LIMITATION OF LIABILITY

10.1. The Parties stipulate that Dor-Med Kft. is liable for damages caused to the Client in the course of the services provided by it, but its liability for negligent damage shall not exceed the amount of the fees specified and already paid in the Individual Agreement.

10.2. The Client expressly accepts that Dor-Med Kft. is not obliged to compensate for damages arising from the Client’s failure to comply with their duty to prevent, avert and mitigate damage. This clause does not affect Dor-Med Kft.’s statutory liability. The Client accepts that Dor-Med Kft. is not liable for damages resulting from the inaccuracy, incompleteness or error of information or data provided by the Client. Claims against Dor-Med Kft. shall become time-barred – unless a shorter limitation period is provided by law – 1 year after the occurrence of the event giving rise to the claim for damages.

10.3. The Client expressly undertakes to compensate Dor-Med Kft. and its Contributors for damages arising from the Client’s serious breach of these GTC and/or the Individual Agreement, if such damages arise from the Client’s culpable conduct in connection with the service. Conduct attributable to the Client includes, in particular: i) grossly negligent breach of the GTC and/or the Individual Agreement; ii) intentional breach; iii) breach of any statutory provision relating to the service between the Client and Dor-Med Kft.

11. COOPERATION

11.1. During performance of the Individual Agreement, the Parties shall cooperate with each other and shall inform the other Party as soon as possible of any material circumstance or event relating to performance of the Individual Agreement.

11.2. The Parties – mutually taking each other’s interests into account – shall cooperate in accordance with the Individual Agreement, shall mutually inform each other, shall not conceal any material rights or facts from each other, and shall mutually and immediately notify each other of any changes to their contact details necessary for communication.

11.3. The Parties undertake that, in the event of any personal hindrance or any factor preventing the fulfilment of tasks related to the Individual Agreement, they shall mutually and immediately, but no later than within 3 days, notify each other, and failure to do so may give rise to a claim for damages on the part of Dor-Med Kft.

12. CONFIDENTIALITY

12.1. The Parties shall treat as confidential any business, financial, banking or other secret obtained or otherwise becoming known to them in the course of or in connection with performance of the Individual Agreement, as well as any fact, information, data, intellectual creation or solution relating directly or indirectly to the other Party, in respect of which the other Party has an interest in confidential treatment. Business secrets include in particular the essential contents of the Individual Agreement, the Parties’ internal affairs, financial and health-related, economic situation and any information relating to their partners and clients.

12.2. The Parties agree that they shall not make accessible to unauthorised third parties, in whole or in part, any data or information handed over or learned in connection with the services set out in the Individual Agreement.

12.3. In accordance with the provisions of the Individual Agreement, any information, data or business secret relating, but not limited, to Dor-Med Kft.’s revenues, costs, contractual relationships, technical solutions, technical data, Dor-Med Kft.’s activities, commercial and business partners, clients, employees, agents, sales plans or any other information relating to their activities that has not previously been published or otherwise made known to the public, and any information whose confidential nature is mutually determined by the Parties, shall be deemed Confidential Information.

12.4. The Parties agree that, with regard to documents prepared by Dor-Med Kft. and documents created in connection with specific services, the provisions of these GTC shall apply, and Dor-Med Kft. expressly declares that such documents will not be used for any other purpose and will not be transferred or disclosed to third parties. The Parties also record that the data referred to in this section are deemed Confidential Information.

12.5. The confidentiality obligation shall bind the Parties for an unlimited period even after termination of the Individual Agreement for any reason.

13. PROTECTION OF PERSONAL DATA, INCLUDING BANK SECRECY, SECURITY SECRETS AND INSURANCE SECRETS

13.1. Dor-Med Kft. may process the data made available by the Client which, under the applicable legal provisions, qualify as data relating to certain persons. Personal Data may include data relating to the Client, as well as Personal Data included in the information transferred to Dor-Med Kft. in connection with the Individual Agreement. Personal Data may include surname, first name, date of birth, personal identification number, address, nationality, contact details, any data qualifying under the law as bank secrecy, security secret or insurance secret, and any related information. The Client authorises Dor-Med Kft. to process Personal Data and authorises Dor-Med Kft.’s representatives and employees to process Personal Data in accordance with the Individual Agreement. Dor-Med Kft. (as data controller) processes Personal Data and Confidential Information for the purpose of performing the Individual Agreement and ensures compliance with the applicable legislation, professional standards and regulations.

13.2. The Client declares that they are entitled to transfer Personal Data to Dor-Med Kft. for the purpose of fulfilling the Individual Agreement and that the collection and processing of Personal Data take place in accordance with the applicable legal provisions. The Client must provide guidance to Dor-Med Kft. regarding data processing and must ensure that the Personal Data are accurate and up to date. Dor-Med Kft. shall take technical, organisational and personnel measures in accordance with the Client’s instructions to protect Personal Data.

13.3. In addition, Dor-Med Kft. is entitled to process the Client’s Personal Data (e.g. surname, first name, position, e-mail address and telephone number) for communication and other marketing activities until withdrawal of the Client’s consent.

14. APPLICABLE LAW, SETTLEMENT OF DISPUTES

14.1. In respect of these GTC and the related facts, the applicable Hungarian legislation – in particular Act V of 2013 on the Civil Code and Decree No. 20/1996 (VII. 26.) NM on home nursing care – shall apply and be interpreted accordingly. For any disputes or legal proceedings arising from or in connection with the Individual Agreement or the services, the Parties stipulate the jurisdiction of the Hungarian courts.

14.2. The Client and Dor-Med Kft. shall endeavour to reach an agreement as soon as possible and act in good faith in resolving disputes and claims arising from or connected with the Individual Agreement. If a dispute or claim is not settled within 30 days from the date of a written request for consultation sent by one Party to the other, either Party shall be entitled to submit the dispute to the competent Hungarian court for resolution. The provisions of this clause do not prevent the Parties from initiating court proceedings concerning confidential information before or after commencement of dispute resolution proceedings or from exercising rights granted by law and available legal remedies.

15. ENTIRE AGREEMENT, AMENDMENT OF THE GENERAL TERMS AND CONDITIONS

15.1. These GTC and the Individual Agreement constitute the entire agreement between the Parties regarding the subject of the services and supersede all prior written and oral agreements, undertakings and legal statements between the Parties regarding the subject of the Individual Agreement, unless otherwise provided by these GTC or the Individual Agreement.

15.2. These GTC and the Individual Agreement constitute the entire agreement between the Client and Dor-Med Kft. regarding the services, documents and obligations to be provided by Dor-Med Kft. as set out in the Individual Agreement. The application of these GTC may only be limited or excluded by statutory provisions or by an express written agreement between Dor-Med Kft. and the Client. Terms not defined in the GTC shall have the meaning given in the Individual Agreement. In the event of any inconsistency between these GTC and the Individual Agreement, the provisions of the Individual Agreement shall prevail. The Client expressly accepts the provisions of these GTC.

15.3. If a competent authority decides that any provision of the Individual Agreement or these GTC is invalid, unlawful or unenforceable, such provision shall be deleted and the remaining provisions shall remain in full force and effect, provided that it does not follow from the content of the provision concerned or the circumstances of its adoption that the provision cannot be separated from the remaining provisions. In such cases, the Parties shall amend the Individual Agreement and these GTC so that the legal effect of the new provision is as close as possible to the legal effect of the invalid or unenforceable provision(s).

15.4. Unless otherwise expressly provided in the Individual Agreement and these GTC, any amendment to the Individual Agreement shall only be valid if approved in writing and signed by both Parties.

16. TERMINATION OF THE AGREEMENT

16.1. The Individual Agreement shall terminate in the following cases:

16.1.1. The Parties conclude a written agreement on the termination of the Individual Agreement; or

16.1.2. Either Party may terminate it by written notice delivered to the other Party without giving reasons, by the fifth day of a month with effect from the end of the following month;

16.1.3. The Parties stipulate that the Individual Agreements may be terminated only jointly and uniformly, in view of the fact that the Lease Agreement and the Service Agreement are valid together on the basis of the Parties’ agreement;

16.1.4. Both Parties shall have the right to terminate the Individual Agreement with immediate effect by written notice containing reasons if the other Party: i) breaches the Individual Agreement and fails to remedy such breach within 5 (five) days of receipt of a written notice of breach (if the breach is remediable); and/or ii) seriously breaches the Individual Agreement; and/or iii) becomes subject to bankruptcy, liquidation or winding-up proceedings or demonstrably becomes insolvent.

16.1.5. A serious breach of the Agreement shall include in particular:

non-compliant, negligent or unprofessional performance of the services, or discovery of a serious deficiency in Dor-Med Kft.’s operation, or cessation of any condition to be provided by Dor-Med Kft. necessary for performance of the Individual Agreement;
breach of confidentiality and document handling requirements;
breach of the provisions relating to the use of Contributors;
if any statement made by Dor-Med Kft. in the Individual Agreement is or becomes untrue for any reason.

16.2. Special provisions relating to the Lease Agreement:

16.2.1. Upon termination of the Agreement, the Parties shall settle accounts with each other and act in such a way as to protect the other Party and themselves from any damage;

16.2.2. The Parties stipulate that in the case of an “A Type” Lease Agreement, the Lease Agreement shall terminate upon expiry of the Lease Period and the Parties shall settle accounts with each other;

16.2.3. For the sake of full clarity, the Parties stipulate that Dor-Med Kft. may terminate the Lease Agreement if the Client fails to pay the Rent or the costs and charges payable by the Client and Dor-Med Kft. has called on the Client to pay, granting an appropriate, but at least 8 (eight) day deadline and warning of the consequences, and the Client has still not paid by the expiry of such deadline; termination must be effected within 8 (eight) days after expiry of the grace period. Furthermore, Dor-Med Kft. may terminate the Lease Agreement with at least 15 (fifteen) days’ notice to the last day of the month following termination if, after prior written warning, the Client or a person living with the Client behaves in a manner seriously contrary to the requirements of cohabitation with Dor-Med Kft. or the neighbours, or uses the apartment or the common areas in a manner not in accordance with their intended use or not in accordance with the agreement. No prior warning is required if the conduct complained of is so serious that Dor-Med Kft. cannot reasonably be expected to maintain the contract. The termination must be communicated within 8 (eight) days from becoming aware of such conduct.

16.2.4. Within 3 (three) working days from the date of termination of this Agreement for any reason, the Client is obliged to return the Leased Property to Dor-Med Kft. in an empty condition suitable for its intended use, corresponding to the condition at the start of the lease (subject to natural wear and tear under this Agreement and proper use), in respect of which the Parties shall draw up Return Minutes;

16.2.5. If the Client does not return the Leased Property to Dor-Med Kft. as set out above, the Client shall pay a usage fee equal to twice the amount of the Rent for the period during which they use the Leased Property without legal title.

16.3. Dor-Med Kft. may terminate the Individual Agreement with immediate effect by written notice to the Client if Dor-Med Kft. considers that circumstances have changed (including, inter alia, changes in the applicable legislation, changes resulting from decisions of a state authority or other relevant professional institution, or cases where Dor-Med Kft. becomes aware only after signing the Individual Agreement of important information that affects the provision of the services and was not available to Dor-Med Kft. or not provided to Dor-Med Kft. prior to signing the Individual Agreement) and, in view of the changed circumstances, performance by Dor-Med Kft. of any part of the Individual Agreement would be contrary to the law or other regulations, or would infringe rules relating to independence and professional ethics.

16.4. Termination of the Individual Agreement does not affect the Client’s obligation to pay Dor-Med Kft. the fees due for services rendered under the Individual Agreement up to the time of termination. If the Individual Agreement is terminated before completion of the service, Dor-Med Kft. is entitled to remuneration for the time spent up to the time of termination and to reimbursement of the costs incurred.

16.5. The rights and obligations of the Parties arising from these GTC shall cease upon termination of the Individual Agreement, provided that all payment obligations arising from the Individual Agreement have been fully met; this does not apply to provisions relating to liability for damages, confidentiality, applicable law and dispute resolution, and provisions which, by their nature, remain in force after termination of the Individual Agreement.

17. FINAL PROVISIONS

17.1. The provisions of these GTC shall enter into force on 1 November 2025 and shall apply in Dor-Med Kft.’s relevant contracts. Dor-Med Kft. reserves the right to amend the General Terms and Conditions from time to time and to supplement them with further contractual terms or conditions relating to the relevant professional services. If, after delivery of the amended GTC, the Client orders services from Dor-Med Kft., the Client thereby accepts the amended GTC. If the GTC are amended during the Contractual Period set out in the Individual Agreement, Dor-Med Kft. shall duly notify its contracted Clients of the amendment.

17.2. Any notices or other communications between the Parties falling within the scope of the Individual Agreement shall in the first place be made in writing. Unless otherwise provided in the Agreement, such notices or communications shall be deemed duly delivered if they were sent to the address of the Party specified in the Individual Agreement or to such other address as the recipient Party may have expressly designated to the sending Party in a written notice. The date of delivery shall be:

in the case of personal delivery: the day of receipt;
in the case of registered and/or return receipt mail: (i) the day of receipt; or (ii) the day of attempted delivery if the recipient Party refused to accept delivery; or (iii) in the case of failed delivery for any other reason, the 5th (fifth) working day following the failed delivery attempt;
in the case of transmission by telecommunication: the working day on which such transmission (sending) takes place.

The Parties shall confirm any verbal or e-mail notices that are material for the purposes of the Individual Agreement in writing in a verifiable manner as soon as possible. In the case of e-mail messages, it shall also be considered such confirmation if the recipient Party responds by e-mail to the sending Party’s message – whether at the sender’s request or not – or confirms receipt of the sender’s message in a separate e-mail on the working day following the date of sending.

Notices relating to essential issues regarding the Individual Agreement or its performance shall be valid and effective only in writing. For the sake of full clarity, the Parties stipulate that the Individual Agreement may not be amended or terminated, nor may it be terminated by notice, by e-mail.

17.3. Entire Agreement. The Individual Agreement and the GTC constitute the entire agreement between the Parties and supersede any previous written or oral statement, declaration or agreement between the Parties relating to the subject of the Individual Agreement upon signing of the Individual Agreement.

17.4. Amendment. The Individual Agreement may only be amended or supplemented by a written agreement signed by the Parties; any “amendment” communicated orally shall be invalid.

17.5. Structure of the Individual Agreement. The structure and numbering of the Individual Agreement and the headings of the chapters and sections are for ease of understanding and overview only and do not affect the content of the Individual Agreement.

17.6. Succession, transfer of rights. Any successors of the Parties shall enjoy all rights and be subject to all obligations which the Parties enjoyed or were subject to under the Individual Agreement. A Party may not assign or otherwise transfer its rights or claims arising from the Individual Agreement without the other Party’s express prior written consent. The other Party shall decide at its sole discretion whether or not to grant such consent, and without such consent the contracts concerned shall not come into existence.

17.7. Statements of the Parties. The Parties declare that (i) they have full authority to sign and perform the Individual Agreement and shall act in full compliance with the applicable legislation and other regulations in the course of concluding and performing the Individual Agreement; (ii) the fees have been determined after thorough consideration and assessment of all circumstances and are deemed completely appropriate and sufficient.

17.8. Partial invalidity. If any provision of the Individual Agreement is declared partially or wholly invalid by a court or other authority having jurisdiction and competence, such invalidity shall not result in invalidity of the entire Individual Agreement. The unaffected parts of the Individual Agreement shall remain valid and enforceable, unless, without the invalid or so considered provisions, the Parties would not have entered into the Individual Agreement at all. If the Parties do not replace the invalid provision with another valid provision, the relevant statutory provisions shall apply in place of the invalid clause.

17.9. Statutory reference. Hungarian law shall govern the Individual Agreement, its interpretation and all matters not regulated in the Agreement, and the Parties hereby submit to the jurisdiction of the Hungarian courts.

Szeged, 1 November 2025.